Privacy Policy
Effective date: September 22, 2026
The Jackson 10 is a family history archive. This policy describes how the www.thejackson10.com website and The Jackson 10 mobile app handle information. In short: we don't ask you to create an account, we don't sell data, and we collect as little as possible.
Information we collect
No accounts. The website and app have no registration, login, or user profiles. We do not collect your name, email address, or contact details through the website or app.
Ask AI questions. When you use the Ask AI feature, the question you type (and the conversation you are having) is sent to our server so an answer can be generated from the family archive. Questions are processed by OpenAI, our AI service provider, to generate the answer. Please don't include sensitive personal information in your questions.
Technical information. Like most websites, our server temporarily processes your device's IP address to deliver pages and to protect the Ask AI feature from abuse (rate limiting). We do not use this to identify or profile you.
Cookies and tracking
We do not use advertising cookies and we do not track you across other websites. The mobile app contains no ads and no third-party tracking. Embedded media players (see below) may set their own cookies when you play a video.
Third-party services
- Vimeo — plays family videos. When you play a video, Vimeo's own privacy policy applies.
- Google Drive — hosts family photos and documents, which are served through our website.
- OpenAI — processes Ask AI questions to generate answers from our family archive.
- Facebook — links to our family group open on Facebook, where Facebook's policies apply.
Family history content
This archive contains names, dates, photographs, and stories of family members, past and present, contributed by the family for the purpose of preserving our shared history. If you are a family member and would like something about you corrected or removed, contact us and we will address it promptly.
Children
The website and app are intended for a general audience and do not knowingly collect personal information from children under 13.
Changes
If our practices change (for example, if we add website analytics), we will update this page and its effective date.
Contact and support
For help with our app or this website, questions about this policy, or requests about your information, email alexac@regalcredit.com. You can also reach us through our family Facebook group.
